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Privacy Policy

Privacy Policy

Introduction

Welcome to https://lafayette-codependency-therapy.denvermentalhealthcare.com (hereafter referred to as “Lafayette Codependency Therapy” or “we”). We are committed to maintaining a transparent and secure online environment for our users while safeguarding your privacy. This Privacy Policy describes how we collect, use, and protect the personal information of individuals who interact with our website, applications, services, and products (collectively referred to as “our platform”).

Scope

This policy covers all aspects of user engagement on our platform, including but not limited to:

  1. Accessing and using our applications and services as an authorized user.
  2. Visiting any of our websites that reference or are linked to this Privacy Policy.
  3. Receiving communications from us via email, phone calls, text messages, or other channels.

Please note that this policy does not extend to third-party platforms, applications, products, or services you access through links on our site. These entities have their own privacy policies governing your data, and we encourage you to review them before using such services.

Processing Activities

Our Privacy Policy guides how we process personal data in various ways, including:

  • Account Management: Creating and managing user accounts, including contact information and login credentials.
  • Payment Processing: Handling payment details for transactions on our platform.
  • Financial Records: Maintaining financial records related to billing and services rendered.
  • Purchase History: Tracking purchases made through our platform.
  • Device Information: Collecting unique identifiers from mobile devices for technical support and analytics.
  • Location Data: Obtaining location information, if provided by users, for personalized content or services.
  • Feedback Collection: Soliciting user feedback to improve our products and services.
  • Social Media Integration: Managing access to social media accounts when you choose to log in through these platforms.
  • Product Interaction: Analyzing product usage data to enhance user experience.

Personal Data Collection

We collect several types of personal data to enhance your experience on our platform:

  • Account Information: This includes your name, email address, contact number, and password.
  • Payment Details: Credit or debit card numbers, expiration dates, CVV codes, and billing addresses for processing transactions securely.
  • Financial Data: Bank account information, if provided for direct debit or electronic payments.
  • Purchase Information: Records of products or services purchased through our platform.
  • Mobile Device IDs: Unique identifiers such as IP addresses, device types, operating system versions, and mobile network information.
  • Location Data: Geographic coordinates and location services data (if enabled) for personalized content delivery.
  • Feedback and Reviews: Content you submit to us, including testimonials, survey responses, and product reviews.
  • Social Media Information: Publicly accessible data from social media platforms when you connect your accounts with our services.
  • Product Interaction Data: Details on how you interact with our products, such as features used, time spent, and preferences.

We obtain this data through direct user input, automatic logging files, and third-party partners who provide us with aggregated or de-identified information.

Cookies

Cookies are small text files placed on your device to enhance your experience on our platform:

  • Strictly Necessary Cookies: Essential for navigation and basic functionality of the website. These cookies enable features like login, shopping cart management, and language preferences.
  • Preference Cookies: Remember user settings, such as theme choices and language preferences, to provide a personalized experience.
  • Analytics Cookies: Track website usage data, including number of visitors, bounce rates, and session durations, to help us understand and improve our platform.

Users can manage non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. When we no longer need to process your data for these purposes, we will securely delete or anonymize it from our systems.

Security Measures

Lafayette Codependency Therapy has implemented robust security measures to protect personal data:

  • Data Encryption: We use encryption protocols to secure data in transit and at rest.
  • Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict security standards for processing sensitive information.
  • Access Controls: Limiting access to personal data to authorized personnel only, ensuring confidentiality and integrity.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal data from children. If we learn that a user is under 18, we will take steps to delete the information associated with their account.

Your Rights (Subject to Local Laws)

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  • Access: The right to access and receive a copy of the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete or remove your personal data from our systems, subject to certain exceptions.
  • Restriction: Limiting the processing of your data in specific situations, such as challenging the accuracy of the data or preventing unauthorized use.
  • Portability: Obtaining a portable copy of your data in a structured, commonly used format for transfer to another controller.
  • Objection: Objecting to the processing of your personal data based on legitimate interests or for direct marketing purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of the above rights.

To exercise these rights or file complaints, please contact our privacy team at the details provided below.

Changes to Policy

Lafayette Codependency Therapy reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage users to review this policy periodically for the latest information on data handling practices.

Contact Information

For questions related to privacy, data requests, unsubscriptions, or any other inquiries, please contact us:

  • Email: contact@lafayette-codependency-therapy.denvermentalhealthcare.com
  • Postal Address: [Insert Address]

We value your trust in our handling of personal information, and we are committed to responding promptly and professionally to all privacy-related matters.

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